Privacy Statement

Information privacy is very important here at Peak Hardware. We believe you are the sole owner of your personal information. This policy applies to our website www.peakhardware.co.uk and any business arrangements with our valued customers.

Please read the following statement carefully.You can get in touch with us here

Tel – 01282 476 021

Email contact@peakhardware.co.uk.

 Our Data Controller

Lee Tatters

Tel – 01282 476 021

Email contact@peakhardware.co.uk

 Information that we collect

We collect personal details on customers who purchase from our website www.peakhardware.co.uk. This information is stored behind encrypted protection, and only stored when required for future business with you.  We may also collect information if you contact us directly through email or phone - only when we go on to provide goods or services with you. Unless you go on to do further business with us we destroy this information promptly.

How do we use personal information?

To provide goods and services to you. For account set up and administrative purposes. For occasional marketing. When legally obligated (i.e. to prevent fraud).

We very rarely use your data for anything other than providing goods. Whenever we do use your data it is kept private and safe.

You are welcome to contact us directly to have us remove your data from our systems – contact@peakhardware.co.uk.

Data Sharing

Data is only ever shared externally when it is required to provide you with goods and services (when contacting a supplier of goods for direct-delivery to you) or for financial administrative purposes (when making/receiving a bank payment).

How do we store and process personal data?

The data we store is stored in an encrypted state when not in use. The data we store will never leave the UK where we are based.

The data we store is protected by excellent up to date security and encryption. We strive to never let your data leave our protection. We use up-to-date firewalls, anti-virus, anti-malware and encryption services. We also conduct a strict high security protocol in the office, with passwords and details changed very frequently.

When possible we only store your data digitally. We only keep your data when it is required to provide you with services and for administrative purposes. We destroy your data securely when it is no longer required and we will immediately delete any data that has not been used for these reasons after 3 years.

We use cookies on our website; by using our website you are agreeing that we will use cookies to improve the service our website provides. This is achieved by temporarily keeping track of your order status and account information, making it possible to use our shop and services. You can delete cookies or disable them at any time, but this may cause problems when using your website service.

Your rights in relation to personal data

Under recent GDPR rules we are obligated to send a complete copy of all data we have about you if you request it. And if you request we delete this information we will delete it immediately.

Just contact us at contact@peakhardware.co.uk or Tel – 01282 476 021.

If you have any other questions feel free to contact us during business hours and we will be happy to answer any concerns.

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